The human rights counseling services on the Internet
How to Use Human Rights Counseling Service
The Human Rights Bodies of the Ministry of Justice accept Human Rights Counseling
requests on the Internet.
When you fill out and submit an online counseling request form, describing your name, address,
age and details of your issue, Legal Affairs Bureau will respond to you by email, by phone or in
person at a later date.
Please do not struggle on your own. Feel free to contact us for help.
Please read “Use of the Services” carefully and then click on “Next.”
Use of the Services
  1. Information will be strictly kept confidential. Any personal information
    provided by you will not be used for other purposes.
  2. After receipt of your counseling request, we will send a reply with “your
    human rights counseling request has been received” and the URL for
    describing details of your human rights issue. Please access the URL to fill
    out and submit the form.
  3. It will take a few days to reply to your counseling request. In case of
    urgency, please use “Human Rights Counseling Office for Foreigners” or
    “Foreign-language Human Rights Hotline.”
  4. Depending on the nature of your issue, you may be requested for interview
    by phone or in person.
  5. Please acknowledge that you cannot make more than two further
    counseling requests to the reply.
  6. To use “Human Rights Counseling Service on the Internet”, you need to
    use a personal computer or other device with email sending/receiving
    feature and internet browsing feature. Please note that “Human Rights
    Counseling Services on the Internet” may not be used in some system environment.
  7. If you have set filters to block emails, you might not be able to receive our
    replay email. Please make sure that you can receive emails from